How deposits and fees work.
MT&C runs on a flat retainer. The retainer covers our planning time and concierge work. Trip costs (flights, hotels, restaurants, transit) are paid by you, directly to providers — at the rates we secure.
You pay MT&C a retainer
A flat fee covering our planning time, vendor outreach, and concierge work — start to finish.
- $500 Flat for Solo / Couple / Group without Host
- $2,500 per person for Group with Host
- Pay upfront, or split into monthly installments
We secure your itinerary
We design the trip, hold the rooms, book the tables, and lock in rates with our partners on your behalf.
- Flights, hotels, ryokan, and transit
- Restaurants and hard-to-get reservations
- Tours, guides, and special access
You pay providers directly
Trip costs go straight to the airline, hotel, or restaurant — at the rates we negotiated for you.
- No markups, no hidden fees
- Receipts come to you, not us
- Cancel or modify on each provider's terms
Offers & specials — any seasonal promotions, partner credits, or bundled discounts are applied automatically at checkout. You'll see them itemized on your invoice before any charge is made.
Bespoke & Enterprise — these are unique situations and handled the same way. The first step is booking a call and securing the rate; payments are then scheduled according to best practices.
Your planning, end to end.
- Discovery — a working call to understand your travelers, vibe, and non-negotiables.
- Trip design — a custom itinerary with cities, neighborhoods, lodging, and experiences mapped to the people on the trip.
- Vendor outreach — we contact hotels, ryokan, restaurants, guides, and transit operators on your behalf.
- Reservations — we hold the rooms, book the tables, and secure the hard-to-get experiences.
- Concierge during travel — a direct line to your trip planner from departure to return.
Trip costs, billed directly.
- Flights — paid to the airline (or its booking partner) at the fare we hold for you.
- Hotels & ryokan — charged by the property, on the rates we negotiated.
- Restaurants — paid by you on the night, in cash or card per the venue's terms.
- Transit, tours, and guides — paid to the provider on the dates and terms each operator sets.
- Receipts & cancellations — handled between you and the provider, so you keep the records and the flexibility.